privacy policy

Personal Touch Premium Transportation respects your privacy. This Privacy Policy explains how we collect and use information when you visit our website, request a quote, make a reservation, or use our transportation services.

Information We Collect

We may collect information you provide to us, including:

• Your name, email address, and phone number

• Pickup and destination addresses

• Reservation dates, times, passenger information, and trip details

• Communications, special requests, and other information related to your transportation needs

• Billing, invoice, and payment status information

How We Use Your Information

We use this information to:

• Prepare quotes and process reservations

• Communicate with you about your transportation

• Schedule and provide transportation services

• Create invoices and maintain business records

• Respond to questions or customer service requests

• Send occasional service announcements or promotional communications

You may opt out of promotional emails at any time by contacting us. Reservation confirmations, invoices, and other service-related communications are not considered promotional messages.

Payments and Payment Information

All non-cash payments are processed through QuickBooks Payments, an Intuit service.

Personal Touch Premium Transportation does not collect or store your complete credit card or bank account information. Payment information is submitted directly to QuickBooks and processed in accordance with Intuit’s Global Privacy Statement and Terms of Service.

We may receive limited payment information from QuickBooks, such as the payment amount, date, and payment status, for invoicing and recordkeeping purposes.

How We Share Information

We may share information with service providers used to operate our business, including Google services and QuickBooks. These providers may process information as necessary to support reservations, communications, invoicing, and payments.

We do not sell or rent your personal information.

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, or legal rights.

Data Security and Retention

We take reasonable steps to protect your personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

We retain information only for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, and meet legal, tax, or accounting requirements.

Your Choices

Depending on applicable law, you may request access to, correction of, or deletion of your personal information. Certain information may need to be retained for legitimate business, accounting, tax, or legal purposes.

To submit a request, email info@personaltouch.vip.

Changes to This Policy

We may update this Privacy Policy periodically. Any updated version will be posted on this website with a revised effective date.